Job Opportunities

Ragtag Film Society is committed to fostering a diverse and inclusive workplace. We are actively dedicated to hiring employees who reflect the communities we serve, including women, people of color, LGBTQ+ individuals, and people with disabilities. RFS will provide accommodations in all aspects of the hiring process. If you require an accommodation, we will work with you to meet your needs. Ragtag Film Society is dedicated to equal opportunity employment without regard to race, religion, gender, sexual orientation, gender identity, national origin, age, veteran or disabled status, or any other basis protected by local, state, or federal law.

ABOUT THE FEST

True/False exists in a permeable, in-between land – bounded by fiction and nonfiction, but also bridging cultures and disciplines. Within that space, we encourage an atmosphere of innovation and excitement, free of the heat and stress of the market. Here’s where a revolutionary new alloy can be forged, the future of an urgent art. Far from the mountains, oceans, media machines or other perks that usually mark a festival destination, Columbia is a friendly college town of over 100,000 people. The festival was started locally, and it is now a grassroots phenomenon, and “filmmaker utopia”, selling 50,000 tickets and supported by 1,000 volunteers. More than anything, we take pride in creating a joyful, festival atmosphere that simultaneously takes the movies very seriously.

True/False is a project of the Ragtag Film Society, a nonprofit organization with a 20-year history of showcasing transformative cinema and art in Columbia, Missouri through its two projects–True/False Film Fest and Ragtag Cinema. Ragtag Film Society was recently named the 2018 Arts Organization of the Year by the Missouri Arts Council and the 2018 Small Business of the Year by the Columbia Chamber of Commerce.

We seek out the most creative, energetic people and give them the tools to transform the downtown core of Columbia, both indoors and out. When the festival remakes ordinary spaces into magical, temporary spots, it inspires attendees and townies. T/F showcases downtown Columbia and its potential. In addition to the opportunity to be an influential part of one of the most exciting cultural events in the Midwest, festival positions offer a high degree of autonomy and flexibility in scheduling. You’ll be working with some of the most talented, creative individuals in mid-Missouri, the RFS Core; a crack squad of folks who work year-round to pull off one of the most vibrant cultural events in the Midwest, and to run a homegrown venue showcasing the best in U.S. independent and international filmmaking. We offer a laid-back but professional culture, where all ideas are welcome, and creativity and entrepreneurship are valued and rewarded.

CURRENT LISTINGS:

HOSPITALITY & GUEST RELATIONS ASSISTANT - TRUE/FALSE FILM FEST

Overview: True/False prioritizes a commitment to gracious hospitality, and we actively shepherd our hundreds of guests through their festival weekend; providing flight booking, shuttle coordination, and on-the-ground guidance through a full, fun, and engaging weekend schedule. We have created a streamlined, responsive system to make these filmmakers, musicians, artists, and others feel warm, cozy, and taken care of during their stay with us. This position is responsible for supporting the Hospitality & Guest Relations Manager and leading a team of volunteers.

Specific duties include but are not limited to:

  • Work with Hospitality and Guest Relations Manager and a team of hospitality volunteers to oversee all festival guest travel and lodging requirements;
  • Schedule hospitality team volunteers, including chauffeur, liaisons, and translators; fill in for driving needs as a back-up when needed;
  • Assist with logging travel arrangements and receipts in the hospitality database;
  • Assist with compiling and sending guest welcome emails & preparing guest welcome packets;
  • Create shuttle schedules for in-town routes and manage drivers & volunteers; coordination for both airport shuttles, as well as downtown-hotel shuttles;
  • Manage guest check-in teams at festival hotels;
  • Rotate between hotels during shuttle hours to ensure shuttles are on time and that shuttle shifts are covered; maintain communication with drivers throughout T/F weekend.

The ideal candidate will have the following skills and experience:

  • At least one year working at True/False or another festival or large event;
  • Experience and confidence managing multiple people and projects at one time;
  • Experience and confidence researching itineraries, talking to agents, and re-booking flights;
  • Extremely detail oriented;
  • The ability to respond to requests and problem-solve quickly; handling rapidly changing needs;
  • A driver’s license in good standing, and comfort driving a 10-passenger van;
  • Positive customer service attitude, works well under pressure;
  • Excellent communication skills, both verbal and written.

Commitment & Compensation: This role is a seasonal position with True/False Film Fest, a non-profit in Columbia, Missouri. We offer a results-oriented work environment, flexibility in setting your schedule, and a collaborative culture. The stipend will be $1,000 for the festival season. The Hospitality & Guest Relations Assistant will work approximately 100 hours between January 1 and March 15, including full event and on-call hours during the week of the Fest, March 3-6, 2022. Early remote work possible; must be in Columbia from Feb 19 – March 9.

To apply: Please submit a cover letter and resume, two references, and any supplemental details of related experience you would like to include. Send materials to Arin Liberman; [email protected]. Applications will be accepted through November 15, though a hiring decision may be made before that date.

ASSISTANT VOLUNTEER COORDINATOR - TRUE/FALSE FILM FEST

Overview: The Assistant Volunteer Coordinator is organized, detail-oriented, and likes people. They have experience working with databases, coordinating information and scheduling large numbers of people, and aren’t daunted by the prospect of making 50 schedule changes in an hour. Strong written communication skills required. Reports directly to the Volunteer Coordinator. 

Specific duties include but are not limited to:

  • Assist volunteer coordinator with reviewing volunteer applications and assigning volunteers to teams in a web-based volunteer database and scheduling program (DoGooder);
  • Work with team leads, build volunteer shifts/schedules in DoGooder;
  • Assist in assigning volunteers their schedules in DoGooder;
  • Answer general emails and schedule change requests from volunteers;
  • Confirm volunteer schedules;
  • Send schedules to team leaders with volunteer contact info;
  • Help plan and operate the All Volunteer Training (mid-Feb), coordinate the registration process;
  • Plan and run the make-up volunteer training on the Thursday morning of the festival;
  • Plan, coordinate, schedule, and oversee volunteers for The Nest (T/F Volunteer HQ); work with production team and art installations team to plan and decorate the space;
  • During the festival, maintain the volunteer “blacklist” and help provide substitute volunteers to replace no-shows; manage the volunteer waiting list;
  • During the festival, coordinate volunteer check-in at volunteer headquarters (the Nest);
  • During the festival, manage volunteer HQ, volunteer hotline, and coordinate volunteer check-in.

Commitment & Compensation: This role is a seasonal position with True/False Film Fest, a non-profit in Columbia, Missouri. We offer a results-oriented work environment, flexibility in setting your schedule, and a collaborative culture. The stipend will be $900 for the festival season. The Assistant Volunteer Coordinator will work approximately 90 hours between Feb 1 and March 15, including full event and on-call hours during the week of the Fest, March 3-6, 2022.

To Apply: Please submit a cover letter telling us why you should be our Assistant Volunteer Coordinator, a resume with references, and any supplemental details of related experience. Send materials to Barbie Banks at: [email protected] Applications will be accepted through the end of November, but reviewed on a rolling basis and a hiring decision may be made before that date.

MANAGER OF VENUE OPERATIONS - TRUE/FALSE FILM FEST

Overview: This multifaceted guru keeps our film & music venues running with creative solutions to logistical problems. You open and close the doors to the theaters and manage everything that happens in between (and beforehand). Must absolutely love logistical planning, hypothesizing and/or solving worst-case scenarios, attendee traffic flow solutions, and leading a small army of venue managers and operations staff. This position is a challenging mix of venue relations, theater operations, volunteer coordination, and general festival logistics.

Specific duties include but are not limited to:

  • Work with Operations Director to recruit venue management staff, supervise venue staff and volunteers leading up to and during the Fest;
  • Conduct training sessions for venue management staff and general venue operations volunteers, including updating and publishing the volunteer manual and other training materials;
  • Work with Special Operations team to fill last-minute volunteer needs;
  • Assist Operations Director and Production Manager in working with the Events team to plan for events needs within venues;
  • Act as the primary festival contact for venues during the week of the festival; 
  • Work with Operations Director, Production Manager, and Technical Director to ensure all theaters are ready to open for screenings;
  • Work with Festival Directors to maintain admission procedures for films and events;
  • Work with Operations Director and Production Manager to develop venue-specific manuals for each venue, complete with diagrams and written documentation of volunteer duties, placement, and set-up/break-down procedures;
  • Assemble and inventory venue supply boxes for the week of the festival;
  • Attend post-festival walk-throughs at all venues and assemble wrap notes.

Commitment & Compensation: Commitment is approximately 200 hours between November 1 and March 15 with a stipend of $3,000. The ideal candidate would be local to Columbia or within a reasonable driving distance. A travel stipend is negotiable, and housing will be provided if the candidate is not local. Must be able to participate in several logistical/planning meetings (in person or via Zoom) during the months of November 2021 through February 2022, be willing to travel to Columbia for two staff/volunteer trainings in February (Feb 9, 12), and in Columbia from Feb 19 – March 9, 2022.

To Apply: Please submit a cover letter telling us why you should be our MOVO, a resume with two references, and any supplemental details of related experience. Send materials to Barbie Banks, [email protected] Applications will be accepted through mid-November, but a hiring decision may be made before that date.

SUSTAINABILITY COORDINATOR - TRUE/FALSE FILM FEST

Overview: The Sustainability Coordinator is passionate about reducing, reusing, and recycling, has experience coordinating green initiatives, and is excited to expand our current diversion efforts toward becoming zero-waste! The position will identify, advocate for and incorporate sustainable practices throughout the Fest. This outgoing, organized human can think on their feet, is able to work independently AND as a team member, doesn’t mind getting their hands dirty, and is comfortable collaborating with a wide variety of people.

Specific duties include but are not limited to:

  • Work with Events, Theater Operations, and Production staff and volunteers to decrease the Fest’s environmental impact;
  • Collaborate with the Communications team to create and implement a marketing campaign to educate the public, especially festgoers, about this program and about Fest sustainability;
  • Coordinate with local restaurants and the City to track and divert food waste;
  • Measure and evaluate waste composition to determine diversion rate and track progress toward zero-waste;
  • Continue to grow the T/F recycling program, increasing capacity and streamlining the process, as well as creating simple yet informative marketing tools for festgoers, volunteers, and staff;
  • Recruit, train, and manage 25-30 volunteers for the Sustainability Team;
  • Manage a Sustainability Assistant.

The Ideal Candidate:

  • Has experience coordinating green initiatives
  • Has experience managing a team
  • Have excellent problem solving skills
  • Must be willing and able to lift 50lbs, drive a box truck, and work on their feet for long hours

Commitment & Compensation: This role is a seasonal position with True/False Film Fest, a non-profit in Columbia, Missouri. We offer a results-oriented work environment, flexibility in setting your schedule, and a collaborative culture. The stipend will be commensurate with experience, in the range of $2,500-$3,000 for the festival season. The Fest Sustainability Coordinator will work approximately 150-200 hours between Nov 1 and March 15, including full event and on-call hours during the week of the Fest, March 3-6, 2022.

To Apply: Please submit a cover letter telling us why you should be our Sustainability Coordinator, a resume with references, and any supplemental details of related experience. Send materials to Barbie Banks at: [email protected] Applications will be accepted through the end of October, but reviewed on a rolling basis and a hiring decision may be made before that date.

BOX OFFICE MANAGER - RAGTAG FILM SOCIETY

Overview: Are you an organized problem-solver? Do you have customer service experience, either at a film festival or cinema? Do you have a keen eye for keeping track of details and enjoy organizing large amounts of data? Do you get deep satisfaction from running a smooth ship that helps your team feel confident and supported in their work? If you answered “yes” to these questions, you might be the perfect Box Office Manager!

Specific duties include but are not limited to:

  • Fielding patron and passholder correspondence via box office phone calls & email;
  • Manage data entry for the cinema membership program, including processing all new and renewal memberships from on-line, admission sales, and mail-in channels and providing a high level of service to foster strong relationships with current and former members;
  • Recruit, hire, train, and evaluate new cinema box office employees; recruit and train Fest box office volunteers;
  • Coordinate, create, and implement monthly operational staff schedules;
  • Setting up the ticketing database and track pass and ticketing needs;
  • Tracking inventory and ordering box office materials, coordinating box office printing needs;
  • Communicate pertinent information (e.g. policy changes, special events) to operational staff;
  • Manage front of house facilities by working with RFS production and contractors on repairs; work with RFS production manager to assess facilities for maintenance and cleanliness;
  • Work with the Fest production team on the off-site box office venue set-up;
  • Daily financial and attendance reporting during the festival;
  • Manage the box office venue during the festival with the support of an Assistant Box Office Manager.

The ideal candidate is or has:

  • Extremely detail oriented;
  • Strong customer service skills;
  • Comfort & agility in troubleshooting issues via phone, email, or in person;
  • A strong aptitude for web, database, and spreadsheet use; Agile Ticketing experience a plus;
  • Point-of-sale experience;
  • Confidence and discretion in handling and counting cash;
  • Comfort with being on one’s feet for long hours during the festival;
  • Comfort with physical set up of a temporary location: lifting/carrying up to 30lbs;
  • Ability to direct and support others, comfort leading a team of about 10 staff and 20 volunteers;
  • At least one year working for a large-scale event, such as True/False or another festival, or similar.

Commitment & Compensation: This role is a full-time, year-round position with Ragtag Film Society, a non-profit in Columbia, Missouri. We offer a salaried position in the range of $32,000-35,000 annually, plus PTO and health benefits. We offer a results-oriented work environment, flexibility in setting your schedule, and a collaborative culture. Some evening and weekend work required, including full event and on-call hours during the week of the Fest (generally, the first weekend in March; in 2022, March 3-6). Must reside in, or be willing to relocate to, Columbia, MO.

To Apply: Please submit a cover letter telling us why you should be our Box Office Manager, a resume with references, and any supplemental details of related experience. Send materials to Arin Liberman at: [email protected] Applications will be accepted through mid-November, but will be reviewed on a rolling basis and a hiring decision may be made before that date.