Want to work for the Fest? The True/False Film Fest is dedicated to equal opportunity employment without regard to race, religion, gender, sexual orientation, gender identity, national origin, age, veteran or disabled status, or any other basis protected by local, state or federal law.
About the Fest:
True/False exists in a permeable, in-between land - bounded by fiction and nonfiction, but also bridging cultures and disciplines. Within that space, we encourage an atmosphere of innovation and excitement, free of the heat and stress of the market. Here’s where a revolutionary new alloy can be forged, the future of an urgent art. Far from the mountains, oceans, media machines or other perks that usually mark a festival destination, Columbia is a friendly college town of over 100,000 people. The festival was started locally, and it is now a grassroots phenomenon, and “filmmaker utopia”, selling 45,000 tickets and supported by 1,000 volunteers. More than anything, we take pride in creating a joyful, festival atmosphere that simultaneously takes the movies very seriously.
We seek out the most creative, energetic people and give them the tools to transform the downtown core of Columbia, both indoors and out. When the festival remakes ordinary spaces into magical, temporary spots, it inspires attendees and townies. T/F showcases downtown Columbia and its potential. In addition to the opportunity to be an influential part of one of the most exciting cultural events in the Midwest, festival positions offer a high degree of autonomy and flexibility in scheduling. You’ll be working with some of the most talented, creative individuals in mid-Missouri, the True/False Core Staff, a crack squad of folks who work year-round to pull off one of the most vibrant cultural events in the Midwest. We offer a laid-back but professional culture, where all ideas are welcome, and creativity and entrepreneurship are valued and rewarded.
Get a sense of the Fest by watching our daily recap videos and, of course, scouring the rest of the website.
Box Office Manager, True/False Film Fest
Overview: Are you outgoing and friendly? Do you have customer service experience, either at a film festival or elsewhere? Do you have a keen eye for keeping track of details and like organizing large amounts of data? If you answered “yes” to these questions, you might be the perfect T/F Box Office Manager!
The ideal candidate will have the following skills and experience:
-At least one year working for True/False or another festival
-Extremely detail oriented
-Strong customer service skills and disposition
-Comfort & agility in troubleshooting issues via phone, email, or in person
-Have point-of-sale experience
-Strong aptitude for web, database, and spreadsheet use
-Confidence and discretion in handling and counting cash
-Comfort with being on one’s feet for long hours during the festival
-Comfort with physical set up of a temporary location: lifting/carrying up to 30lbs
-Ability to direct others, lead a team of 20 - 30 volunteers
-Fielding passholder correspondence via box office phone calls & email
-Tracking all festival passes and ticketing needs
-Tracking inventory and ordering box office materials, coordinating box office printing needs
-On call for live customer service during passholder ticket reservations
-Recruiting, scheduling, and training box office volunteers
-Overseeing physical box office location set-up
-Managing box office location during the festival
-Daily financial and attendance reporting during the festival
Compensation: Compensation is comprised of a base stipend that will be commensurate with experience. The time commitment varies depending on the season, but given the right candidate, could start as early as June 15 to work on the Boone Dawdle. The festival time commitment includes part time work between September and December (averaging out to approximately 10 hours per week), full time work in January and early February, an intense workload from Feb 15 through the week of the festival (March 2-5, 2017), and some post-fest wrap-up hours. Early PT work offers the the opportunity to set your own schedule, with plenty of room for breaks during holidays. Must reside in Columbia at minimum from January through mid-March, with some meetings and training sessions prior.
To Apply: Please submit a cover letter telling us why you should be our box office manager, a resume with two references, and any supplemental details of related experience. Send materials to Camellia Cosgray, Operations Director: email@example.com.